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Handling Challenging Conversations
Handling Challenging Conversations

Date and time is TBD

|

Manchester City Centre

Handling Challenging Conversations

A small, in-person workshop for navigating tough workplace discussions with calm confidence

Time & Location

Date and time is TBD

Manchester City Centre

About the event

Join the waitlist to be the first to hear dates, location, and early bird access.


What waitlist members get

  • first access to tickets

  • early bird pricing (waitlist only)

  • priority booking before it’s shared publicly



This workshop is for you if you want to handle tense, emotional, or high-pressure conversations at work without feeling overwhelmed, apologetic, or unsure of what to say.


It’s not about debates, arguments, or public speaking.


It’s about how you show up in real workplace moments like one-to-ones, performance reviews, meetings or situations where stakes are high, so you communicate your perspective clearly and calmly while maintaining authority and presence.


In this small, supportive session, you’ll practise practical, grounded techniques to respond effectively, stay composed, and manage reactions, even when conversations are challenging.


Who you’ll become

After this workshop, you’ll become someone who:


  • navigates tense conversations without losing composure

  • communicates your perspective clearly, even under pressure

  • responds calmly to pushback, interruptions, or emotional reactions

  • maintains authority and presence in difficult moments

  • feels confident addressing challenging topics without overthinking

  • takes space at work with poise and clarity


Not louder. Not more “polished”.

Just more you, without the internal noise getting in the way.


What we’ll work on

We’ll explore simple techniques for:


  • handling questions or challenges calmly and assertively

  • responding without over-explaining or apologising

  • speaking when emotions are present without escalating tension

  • turning difficult conversations into productive outcomes


Everything is conversational, grounded, and practical.


How the session works

  • Small group (maximum 5 people)

  • Coaching-led, not a lecture

  • Gentle, real-world practice, no pressure to perform

  • Seated, conversational exercises rather than standing up or presenting


You’ll be supported throughout and encouraged to work at your own pace.


Who this is for

This workshop is ideal if you:


  • struggle to stay composed in tense or emotional discussions

  • worry about saying the wrong thing or losing authority

  • overthink conversations after they’ve happened

  • want to feel calmer, clearer, and more confident in challenging moments


You don’t need to be confident already. You just need to want things to feel easier.


Practical details

📍 In-person workshop

👥 Maximum 5 participants

⏰ 90 minutes

💷 Early Bird: £85

💷 💷 Standard: £105


This is part of the Speak with Calm Confidence workshop series, designed to help you build calm, confident communication skills you can use every day at work.

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